Request a prescription

New Patients

If you’re a new patient needing a prescription, please give us a call to discuss your needs.

Existing Patients

Please book a slot for us to review and issue your prescription below. You will be asked to make payment online and your prescription will then be sent to the pharmacy you specify on the form.

The time you book for repeat prescriptions is an approximate time allocated to the doctor and this request may not be completed until the end of the day they are booked, depending on your doctor's workload. 

Certain prescriptions may require a face-to-face or telephone GP appointment before they can be issued. This includes any medications not previously prescribed for you at our Practice. Please request your medication as early as possible to avoid issues.

Choice of Pharmacy

We have an excellent working relationship with 2 local Pharmacies and strongly recommend you use one of these to collect your prescription items.

  • Osbon Pharmacy, Church Road, Hove

  • Matlock Pharmacy, Matlock Road, Hove

Alternatively, we also recommend Pharmacierge. This online pharmacy can deliver to any address in the UK, although require 3-5 days to do so outside the M25.

You are welcome to opt for an alternate Pharmacy, although this may result in a delay in collecting your medications. The Hove Practice will not be held responsible for any problems/delays resulting from this decision.  Please note different pharmacies may charge differently for medications.

Electronic Prescriptions

The Hove Practice is pleased to now offer electronic private prescriptions through SignatureRx. Further details provided below.

Book Your Prescription Appointment

Repeat prescriptions requests

  • Certain prescriptions require a face-to-face or telephone GP appointment prior to issue

  • Repeat prescription time slots are approximate only

  • All prescriptions will be issued before close of business, on the day they are booked

  • Please ensure you request your repeat prescription at least one week before you are due to run out

  • We recommend you use one of our three local pharmacies to fulfil your prescription

  • Pharmacierge can deliver to any address in the UK [3-5 days for addresses outside of the M25]

  • If you prefer to select a pharmacy of your choice, please note delays and different fees may apply

Electronic prescriptions with SignatureRX

To make the prescription process as quick and easy as possible for our patients, we’re please to now offer electronic prescriptions through SignatureRx.

Our Secure Prescription System

This secure system allows our clinicians to send most prescriptions electronically, reducing delays and removing the need to collect a paper prescription from the Practice.

How to collect your prescription

  1. Your doctor issues your prescription as usual

  2. SignatureRx holds your prescription information electronically.

  3. You receive a unique, one-time, prescription code, via SMS and Email.

  4. You can present the code for the prescription at most UK pharmacies.

  5. To streamline the process provide your date of birth to pharmacy staff.

  6. You may be asked to provide identification for verification purposes

  7. Your medication is then dispensed in the usual way.

Benefits

  • Secure electronic prescribing

  • Faster access to medication.

  • No need to collect most prescriptions from the surgery.

  • Automated notification once your prescription completed.

  • Greater convenience: you can use most pharmacies UK-wide.

Important Exceptions

The below-listed pharmacies continue to receive prescriptions through our existing arrangements and a code will not usually be generated. Please inform us at the time of requesting your prescription if you wish to use these pharmacies.

  • Parris & Greening (Osbons)

  • Matlock Pharmacy

Controlled Drug Prescriptions

Controlled drug prescriptions (“Pink Prescriptions”) will continue to require collection of a physical prescription from the Practice.

Important Notes

  • If the pharmacy is not accepting the prescription, call the SignatureRx helpline on 0333 355 5990 for support or try a different pharmacy.

  • The prescription can be dispensed at any pharmacy in the country as it is covered by the The Human Medicine Regulation 2012.

  • Once your prescription has been dispensed, you will not be able to collect the same prescription from another pharmacy.

  • You can collect your prescription at a local Boots Pharmacy, Well Pharmacy, Asda, Superdrug, Morrisons, Tesco or Lloyds Pharmacy along with any independent pharmacy.

  • If there are any clinical issues with the prescription or you are unable to find the prescription on the system, please contact our reception team.

  • Please ensure your contact details are kept up to date at all times, to ensure seamless use of this service.

  • Please be aware prescription costs are determined locally by the issuing pharmacy, as a result they may vary from one pharmacy to another.